Shipping Policy

Shipping Rates

Shipping is calculated at checkout and shown before you pay, so you always see the final amount before confirming an order.

• A flat ₹99 shipping charge applies to orders containing physical items.
• Shipping is free on orders over ₹999 (calculated on the order subtotal, before shipping).
• Orders containing only digital items are never charged shipping.

We currently ship within India only. All prices and shipping charges are in Indian Rupees (₹).

Digital Products

E-books and digital guides are not shipped. They unlock immediately in your account library after payment is confirmed, and are read in our in-browser reader on any device. Nothing is posted and nothing is emailed as an attachment.

Dispatch & Delivery

Orders are dispatched on working days (Monday to Saturday, excluding public holidays) after payment has cleared. Orders placed on a non-working day are processed on the next working day.

Delivery times depend on your location and the courier. We do not guarantee a specific delivery date, and courier timelines are outside our control once a parcel has been handed over.

Tracking Your Order

You can see the status of every order under Your Orders. Where the courier provides a tracking reference, we add it to the order record and include it in your dispatch notification.

Delivery Addresses

Please check your delivery address carefully before completing checkout. We ship to the address supplied with the order, and we cannot change it once the parcel has been dispatched.

If a parcel is returned to us because the address was incomplete or incorrect, or because nobody was available to receive it after the courier’s attempts, any re-delivery will be charged at the standard shipping rate.

Delays, Damage & Lost Parcels

If your order arrives damaged, please contact us within 2 days of delivery with photographs of the item and its packaging so we can raise it with the courier and put things right.

If a parcel appears lost in transit, contact us and we will open an enquiry with the courier. Returns and refunds are covered separately in our Refund Policy.

Contact Us

For any question about shipping or a specific order, email iqrakspromo@gmail.com or use our contact form. Please include your order number so we can find it quickly.